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Contact Us

If you can’t find what you’re looking for in the FAQ section of the website then please contact us by your preferred method below. Our dedicated team of customer service associates are here to help you with any problems and questions that you may have.

Email

Please select the most relevant category below. We strive to respond to all inquiries within 24 hours, however, please allow up to 48 hours as some inquiries are more complex than others.

To contact us directly, please e-mail on: If you are inquiring about a specific Order Number or Auction ID, don't forget to tell us the details!

Phone

Customer service Telephone Number: (888) 344-8725. Our customer service line is open:

  • Monday - Friday:
    9 AM - 6 PM Eastern Standard Time (EST)
  • Saturday, Sunday and Bank Holidays:
    Closed
Twitter

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Post

Our postal address is:

Madbid.com
The Courtyard, High Street
Chobham
Surrey, GU24 8AF
United Kingdom

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